Last Updated: 1 March 2026
Summary: By using CountUsIn you agree and accept these Terms. Please read them carefully. They cover your rights and responsibilities when using our event management platform, including payment terms and acceptable use.
These Terms of Service ("Terms") govern your use of CountUsIn, an event RSVP and management platform ("the Service") operated by Count Us In Ltd, a company incorporated in Northern Ireland under company number NI738598 ("we", "us", "our").
By registering on CountUsIn or using the Service, you agree that you have read, understood and agree to these Terms, including any future updates. If you do not agree, please do not use the Service. You acknowledge that in using the Service, you are not relying on any representation or warranty, express, implied or otherwise which is not reduced to writing.
We may update these Terms from time to time. We will notify you of significant changes by email or by displaying a notice on the platform. Continued use of the Service after changes constitutes acceptance of the revised Terms.
To use the full features of CountUsIn, you must create an account. You agree to:
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
You may delete your account at any time through the account settings. We reserve the right to suspend or terminate your account if you breach these Terms or use the Service in a way that is harmful to others or in violation of applicable laws and regulations.
We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 120 days. In the event of such termination, all data associated with such user account will be deleted.
CountUsIn is provided for the purpose of creating and managing events and collecting RSVPs. You may use the Service for personal and non-commercial event management in accordance with these Terms.
In consideration of the price paid by you to us, we grant to you a non-exclusive, non-transferrable licence to use the Service, subject to these Terms.
You have no right to (and shall not permit any third party) to:
CountUsIn may integrate with third party applications (hereinafter "Third Party Application(s)"). Access and use of the Third Party Applications may require acceptance of terms of service and privacy policies applicable to such Third Party Applications (hereinafter "Third Party Terms"). You are responsible for reading and understanding the Third Party Terms before accessing or using any Third Party Application. You acknowledge and agree that CountUsIn is not liable for any Third Party Applications. While we will try to provide you with advance notice, whenever reasonably possible, you acknowledge and agree that CountUsIn may, at any time and in our sole discretion, and without any notice to you, suspend, restrict or disable access to or remove from the Services, any Third Party Application, without any liability to you, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses.
CountUsIn offers both a free tier and paid tiers (currently £5, £10, £20, and £25). Paid tiers provide access to additional features as described on our pricing page. Payments are a one-off charge per event — there are no subscriptions or recurring fees.
From time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. You will not be charged for using any Service unless you have opted for a paid tier.
Payments are processed securely by Stripe. By making a payment, you also agree to Stripe's terms of service. We do not store your payment card details.
We handle refund requests on a case by case basis. If you believe you are entitled to a refund, please contact us at support@countusin.online with details of your request. We will review each request fairly and respond within a reasonable timeframe.
Alternatively you can request a refund by creating a support ticket from the user dashboard.
Refunds, where approved, will be processed back to your original payment method via Stripe.
You retain ownership of any content you create or upload to CountUsIn, including event details and guest information. By using the Service, you grant us a limited licence to access, copy, store, distribute, display, reformat and process your content solely for the purpose of providing the Service.
As an event organiser, you are responsible for ensuring that you have appropriate grounds to collect and share the personal data of your guests through our platform. You must handle guest data in accordance with applicable data protection laws.
The intellectual property associated with the CountUsIn platform, including its design, features, and content created by Count Us In Ltd, is protected by intellectual property laws and is at all times owned by Count Us In Ltd. You must not copy, reproduce, or distribute any part of the platform without our prior written consent.
You expressly understand and agree that the use of the Services is at your sole risk. The Services are provided on an as-is-and-as-available basis. CountUsIn expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. CountUsIn makes no warranty that the Services will be uninterrupted, timely, secure, or error free. Use of any material downloaded or obtained through the use of the Services shall be at your own discretion and risk and you will be solely responsible for any damage to your computer system, mobile telephone, wireless device or data that results from the use of the Services or the download of any such material. No advice or information, whether written or oral, obtained by you from CountUsIn, its employees or representatives shall create any warranty not expressly stated in these Terms.
To the fullest extent permitted by law, Count Us In Ltd shall not be liable for any indirect, incidental, special, consequential, punitive or other loss or damages howsoever arising from your use of the Service, including but not limited to loss of profits, business interruption, computer failure or other loss resulting from your use of the Service.
Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.
You agree to indemnify and hold harmless CountUsIn, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including legal fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party's rights, in violation of any law, in violation of any provisions of these Terms, or any other claim related to your use of the Services, except where such use is authorised by CountUsIn.
These Terms are governed by the laws of Northern Ireland and the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.
If you have any questions about these Terms, please contact us:
Email: support@countusin.online
Website: countusin.online
Operated by: Count Us In Ltd, a company incorporated in Northern Ireland under company number NI738598.